Get In Touch
If you have any questions, please reach out to us via the short form below. A member of the team will reply to you as soon as possible, normally within 24 business hours. We look forward to hearing from you.
OFFICE HOURS
- Monday-Friday
- 8:00 am to 6:00 pm (GMT+1)
Frequently asked questions
Ask everything you need to know about Wordze.
Is there a free plan?
No, we don’t offer any free plan. However, we have a 30-day money back guarantee, which means you can try Wordze for 30 days and if you find that it isn't quite what you need, you can get a refund as long as you let us know within the first 30 days. No questions asked, no hard feelings. Simply open a ticket on our help desk and submit your refund request. We will get back to you within 24 business hours.
Can I get a free trial?
We do not offer a free trial. However, we have a 30-day money back guarantee, which means you can try Wordze for 30 days and if you find that it isn't quite what you need, you can get a refund as long as you let us know within the first 30 days. No questions asked, no hard feelings. Simply open a ticket on our help desk and submit your refund request. We will get back to you within 24 business hours.
Can I switch plans later?
Yes, you can upgrade to a higher plan or downgrade to a lower plan at any time. For example, you could join as a Solo member and upgrade to Team in a week from now. In that case, you will be charged pro-rata, taking into account what you already paid for.
Can I cancel my subscription any time?
Yes, you can cancel your subscription at any time. This means that if you don’t want to use Wordze anymore, you can cancel your subscription any time you want and you will not be rebilled. Simply contact us via the support desk and we will reply within 24 business hours.
How can I switch to annual billing?
You can now choose between a monthly subscription and a yearly subscription. If you want to switch from monthly to yearly at any time, simply contact us via the support desk and we will send you a special link to make the switch.
How secure is my data with Wordze?
The security of our customer’s data is our top priority. To ensure your data get the highest level of security, we use following safety standards: SSL security, Sucuri’s website security to block hacks, two-factor authentication for your account (optional) and strong encryption on all our databases. With Wordze, your data is fully secured.
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